We ordered this with another one from Empire collection (24" x 32"), both with Asfour crystal upgrade. They arrived within 7 days by UPS. I installed them myself over the weekend. I am a handyman, so it was fairly easy. There are no written instructions, just a diagram, but easy to follow. I put up the frame first including lucite bead strings and then hung the crystals one by one. it took me nearly 6 hours for both, most of the time taken to hand crystals. We love both chandeliers (one in the foyer and one over dining table), they both look great. Brizzo service was excellent, very nice people to do business with. We were actually looking at some online sites south of the border including Lighting Universe owned by Lowes, but Brizzo prices are much more competitive and quality is excellent. Plus you do not pay for shipping or duties, which is a bonus. I would definitely recommend Brizzo for your lighting needs. They do not have a huge selection like others do, but what they supply is competitively priced and service is great.